Privacy policy
Eastern Alchemy – Privacy Policy
Effective Date: July 13, 2025
Website: https://easternalchemy.org
Business Contact: support@easternalchemy.org
At Eastern Alchemy, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase digital products from us.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information:
-
Name
-
Email address
-
Billing address
-
Payment method (processed securely via Shopify/Stripe/PayPal – we do not store this directly)
Technical Information:
-
IP address
-
Browser type
-
Device type
-
Referring URL
-
Time zone
-
Interaction data (e.g. clicks, scrolls)
Order Information:
-
Products purchased
-
Date/time of order
-
Download activity (for digital delivery support)
2. How We Use Your Information
We use the collected data to:
-
Process and deliver your orders
-
Send you email confirmations and download links
-
Respond to customer inquiries
-
Improve our website and offerings
-
Prevent fraud and ensure site security
-
Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
3. Cookies and Tracking
Our site uses cookies to:
-
Keep your shopping cart active
-
Improve website speed and personalization
-
Collect basic analytics (via tools like Google Analytics)
You can disable cookies in your browser settings, though this may limit site functionality.
4. Data Storage and Security
All payment information is processed securely via trusted third-party providers (e.g. Shopify, Stripe, PayPal). We do not store any sensitive payment data on our servers.
We take reasonable precautions to protect your data but cannot guarantee 100% security over the internet.
5. Your Rights (GDPR / CCPA)
Depending on your location, you may have rights to:
-
Access the personal information we hold
-
Request corrections or deletions
-
Object to processing or withdraw consent
To exercise your rights, email us at support@easternalchemy.org with your request.
6. Third-Party Services
We may use third-party services that collect and store your data under their own privacy policies, including:
-
Shopify (e-commerce platform)
-
Google (analytics, ads)
-
Stripe / PayPal (payment processors)
-
Email marketing (e.g. Mailchimp, Klaviyo, etc.)
We encourage you to review their privacy policies as well.
7. Policy Updates
We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons. The most current version will always be available on this page.
8. Contact Us
For any questions or concerns about your data, please contact us at: